The Pentana implementation team is committed to helping your organization obtain the maximum benefit from your investment in Pentana applications.

With our PAWS v8 Upgrade Assistance service, our expert consultants manage the migration process from your existing version, evaluate the impact of new features in PAWS v8, to maximize their benefits to your organization, and provide technical advice and assistance.

Our Upgrade Assistance service can be delivered on-site or via a series of web conferences, depending on the practical logistics and timings involved.

This service is recommended for all clients. It is especially valuable for clients moving to PAWS v8 from a version prior to v7, who will need to consider the cumulative functionality enhancements from previous releases.

Pentana can help by providing:

Technical and project management support into the upgrade process, including:
Formulate a detailed plan to upgrade and deploy PAWS v8, according to your specific situation, timeline and requirements. Liaise with your business and technical teams regarding infrastructure requirements. Tailor our standard installation scripts in order to address custom elements, such as your product licence files, custom templates and selection of the appropriate database scripts. Give technical assistance to your IT team on-demend, either onsite or via remote assistance.
In-depth guidance of the new v8 features and how best to implement them in your organization. Key topics include:
	Charting features - configure the standard charts to meet business requirements, identify any custom charting requirements Web Modules enhancements - advise on impacts on existing implementation, or assist those who wish to implement the PAWS Web Modules for the first time. Security - advise and assist in the configuration of the new LDAP authentication and work paper security options Library changes
Additional in-depth assistance as necessary for those customers who are upgrading from versions prior to PAWS v7.